Note: We are happy to support any email setup, just email us at firstname.lastname@example.org!
Below are our standard setup steps:
First, you will need to forward all emails sent to your chosen support email to your GoDesk support email:
(Your GoDesk support email can be found in the 'Now forward emails from this address to:' section of the mailbox setup when the "Use GoDesk's mailserver" checkbox is active)
Instructions for forwarding emails from common mail providers can be found here:
Once this is working, add the GoDesk SPF record to your domain:
v=spf1 include:getgodesk.com ~all
Please contact us at email@example.com if you have any issues with these steps.