Note: We are happy to support any email setup, just email us at [email protected]!

Below are our standard setup steps:

First, you will need to forward all emails sent to your chosen support email to your GoDesk support email:

(Your GoDesk support email can be found in the 'Now forward emails from this address to:' section of the mailbox setup when the "Use GoDesk's mailserver" checkbox is active)

Instructions for forwarding emails from common mail providers can be found here:

• Gmail
• Microsoft 365
• Microsoft Exchange Server

Once this is working, add the GoDesk SPF record to your domain:

v=spf1 include:getgodesk.com ~all

Please contact us at [email protected] if you have any issues with these steps.